Last updated: November 1, 2026
Alaa Eddin Kitchens & Millwork (“we,” “us,” or “our”) respects your privacy. This policy explains how personal information is handled when you use our website, request an estimate, arrange a showroom visit, or use our online kitchen and bathroom design tools.
1. Who we are
Alaa Eddin Kitchens & Millwork
24 Ronson Drive, Unit 2, Etobicoke, Ontario M9W 1B4, Canada
Phone: 647-921-2552
Email: alaa@kitchens-millwork.com
Website: alaaeddinkitchensmillwork.com
2. Information we collect
When you choose to contact us or ask for a quote, we may receive your name, email address, phone number, project location, preferred appointment time, design details, messages, photographs or files you provide. If you submit a design through an online design tool, the submitted project details may be included with your inquiry. Designs saved only in your browser may remain on your device unless you choose to submit them.
Our website, hosting providers, and optional analytics or advertising tools may also process technical information such as browser type, device type, IP address, viewed pages, and interactions with the website, subject to applicable settings and consent requirements.
3. How we use information
- To respond to inquiries, provide estimates, and coordinate showroom appointments and projects.
- To discuss, design, manufacture, and install the cabinetry or millwork services you request.
- To maintain the functionality, security, and performance of our website and online design tools.
- To understand website performance and improve our services, where permitted by applicable law and your privacy choices.
- To send promotional communications only where we have the consent or other legal basis required by applicable law; you may withdraw marketing consent at any time.
4. Service providers and third-party sites
We may use service providers for website hosting, email delivery, security, analytics, advertising, and customer inquiries. They may process information to provide those services to us. Some providers may process information outside Canada, where different privacy laws apply. Links to Google Maps, Instagram, Facebook, and other external websites are subject to those providers’ own privacy policies.
5. Cookies and analytics
Our site may use cookies or similar technologies for essential site functions, performance measurement, and advertising where those services are enabled. You can manage cookies using your browser settings and any consent controls presented on the site. Restricting certain technologies may affect website features. Contact us if you want information about the tools currently in use.
6. Retention and security
We retain personal information only as long as reasonably needed to respond to your request, provide services, keep appropriate business records, meet legal obligations, or resolve disputes. We use reasonable administrative and technical measures intended to protect information, but no internet transmission or storage method can be guaranteed completely secure.
7. Your choices and privacy requests
You may contact us to ask about the personal information we hold about you, request access or corrections, withdraw optional consent, or request deletion, subject to any legal or legitimate business retention requirements. Please email alaa@kitchens-millwork.com and include enough information for us to understand your request.
8. Updates
We may update this policy when our services, website tools, or applicable requirements change. We will post the updated date on this page.